Shipping Policy

Grow&Flow covers free shipping for orders $199 or over. A flat rate of $20 USD for all international customers is applied to all orders.

We track all shipments within the US via https://www.usps.com or UPS via https://www.ups.com/ca/en/home. You’ll be able to track your package as it makes its way to your door!

We will let you know if there are any problems – order processing is handled the same day – and your tracking number will be sent to you as soon as the order is being processed by USPS/UPS.

Just email us if you have concerns about your order – our customer care team will ensure that everything is fine and if it’s not, we’ll make it right!

US Shipping times:

US Shipping: 1-5 business days

PLEASE NOTE:

1. Delivery time is the number of business days since a deposit was made (When it was given to USPS/UPS) and when it gets delivered to the customer.
2. A business day is any weekday that is not a state holiday observed by USPS/UPS.
3. All services and deposits made on a non-business day will begin delivery or processing the next business day.
4. Orders and payment confirmation cutoff is 11:00 am PST. Confirmed payments and items deposited after cut-off of that business day (12:00pm PST) are sent the following business day.
5. Delivery times are subject to change with no notice because of transportation issues.
6. You can provide special delivery instructions in the side-notes when you place your order.

For further inquiries email us at [email protected] Make sure you include your order number.